TrackMyCalls

TrackMyCalls provides local or toll–free phone numbers for you to place into each of your ads. When prospects dial your business, TrackMyCalls engages—capturing caller data, populating reports, even recording the call to an online archive. Click here to learn more about TrackMyCalls.

RespondFirst

RespondFirst makes the connection between forms on your web site and real–time business. When web visitors submit their phone number, RespondFirst calls your office or call center, provides informaton about the lead and offers the option for you to call them immediately by pressing ‘1’. Click here to learn more about RespondFirst.

Call Recording

Record, Monitor, Evaluate and Archive every phone call your advertising generates. Why is it so critical to know how these calls are being handled? Because, unless you are a retail business relying on walk-in traffic, the phone is your cash register and the calls generated by your advertising are the most important calls you receive. These phone calls from your ads represent hot leads that want to buy your product or service and a first call that is mishandled MUST be used as an opportunity for training if it's going to be corrected.

Every call that comes through a TrackMyCalls phone number is recorded in digital quality and stored in your account indefinitely. These calls are easily accessible online, 24/7, and can be played right through your computer speakers or even emailed to another representative in your organization for further review. If you are assuming that calls are being handled properly in your business, but don't have absolute proof, please view our Franchisee Case Study and consider the risk of the unknown or contact us today to find out more about how TrackMyCalls can boost your bottom line.

Geo-Routing

Geo–routing, or call routing based on the caller's geographical location, enables our clients to publish 1 toll–free or local phone number in their advertising and have calls from that ad automatically ring the closest location to the caller. TrackMyCalls geographical call routing capabilities are the most advanced in the industry and can be setup to route by LATA, State, Area Code, Area Code + NXX (3–digit exchange) or even counties and zip codes! This can require some complex research and programming, but we can typically have this complete in less than a week and often times, sooner. Contact us today with your call routing challenge or see our Agency Case Study to see how other clients are using our geo–routing capabilities to their advantage.

Vanity Numbers

We have all seen vanity #’s or numbers that spell words as they relate to the numbers on your telephone's keypad. Did you know that more than 90% of television commercials during the Super Bowl contain a vanity number? Why? Because advertising on television or radio without a vanity number is like intentionally driving with four flat tires. Simply put, you lose a significant amount of potential responses when you make it difficult for prospects to remember a series of random numbers in order to reach you. The most important part of your advertising is your call–to–action, which typically contains either a phone number or domain name.

Why not complete the form to the left and next to “interest”, give us an example of a word or phrase you might like for a vanity # to represent your business. We'll gladly see what's available, make some recommendations, order the number for you and have it ready to use in less than 24 hours. It's that simple! Oh, and by the way, we'll also track the response to your new vanity # using TrackMyCalls, our call tracking and customer capture solution.

Click to Call

Click to call refers to the process of converting web–based traffic into direct telephony communication between an end user and your business. This is different than our RespondFirst ‘contact form to phone’ conversion capabilities whereby the prospect is NOT necessarily expecting an immediate phone call.

For clients looking to provide an additional opportunity for web prospects to contact them, click-to-call is a really cool way to do so. We provide a small click-to-call button for businesses to place on their website. Once the prospect clicks the button, they are asked to enter their phone number and click submit. Upon doing so, we will automatically call the prospect and ask them to please hold while we connect the call to your business. Contact us for more information regarding click–to–call technology and its benefits.

Internet Marketing

Are you currently generating leads online? Actually, a yes or no answer here really doesn't matter. Would you like to drive more traffic to your website? Maybe you’re pleased with the traffic you generate, but you want to increase web conversion rates. We can help…Click here to learn how…